Commercial Assist
When the Volkswagen Commercial Vehicle can’t come to the service centre, the service centre goes to the vehicle.
A Volkswagen Commercial Vehicle lives on the road. Our service and support network is designed around this fact. All Volkswagen Commercial Vehicle Dealers have a fully equipped Mobile Service Unit to give you that added peace of mind in the unlikely event of a breakdown.
- These Mobile Service Units are the mobile equivalent of a fully equipped workshop: they carry a large range of parts and tools; including a welding plant, a 220V generator and a crane capable of lifting up to 700kgs.
- Keeping your vehicle on the road is easy with regular services, and Mobile Service Units can also be used to service Commercial Vehicles on the customer’s premises.
- The Mobile Service Units can do just about any repair on the roadside, so there is less need to tow vehicles to the nearest dealer; making customer operation more efficient.
- They can travel at 120 km/h and can reach a 300km radius around the dealer, day or night.
- Ensuring the peace of mind and quick service, parts are delivered twice daily to our Dealers in Gauteng, and on a daily basis to the rest of South Africa.
For 24-hour emergency service assistance in South Africa simply contact Volkswagen Commercial Assist on 0860 103 349 or +27 41 996 6003 (Namibia and Botswana).