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Terms & Conditions

Terms and Conditions for Internet use

1) General

  1. By entering this Web site you agree to all of the terms and conditions as set out below.
  2. Volkswagen SA is a trading division of Volkswagen of South Africa (Pty) Limited whose registered office is at 103 Algoa Road, Uitenhage, 6230, a company authorised to conduct business in South Africa (“Volkswagen SA”).

2) Privacy Statement

  1. Volkswagen SA recognises the importance of protecting your privacy. Please be assured that we follow a strict policy of not selling or trading any personal or sensitive information about our customers or prospective customers to any company, organisation or person outside of Volkswagen SA, our associated companies and authorised Volkswagen Commercial Vehicles Retailers.
  2. We may collect technical data about the type of Internet browser and computer operating system that you use. This information does not identify you as an individual and is used only for tracking of site use. We might also place a “cookie” on your hard drive that will help us to identify you when you return to the site and allow us to tailor content to your personal preferences. If you do not wish to use “cookies” you may disable this option in your Internet browser settings. “Cookies” can be removed from your computer.

3) Product Specification

  1. The specifications contained in this Web site are for information purposes only as we cannot confirm the exact specifications of the vehicle. If you require any specific feature you must consult your Volkswagen retailer who is regularly updated with any change in specification.
  2. Please check model availability and full specification details with your Volkswagen Commercial Vehicles retailer prior to ordering. Neither Volkswagen Commercial Vehicles nor Volkswagen Commercial Vehicles retailers can accept contractual responsibility for your reliance on the information contained herein.
  3. Some illustrations in this Web site do not necessarily reflect SA specifications and may not be available. Consequently, controls and some items of equipment are positioned differently for SA.

4) Intellectual Property Rights

  1. This Web site is published by Volkswagen SA and is protected by copyright and other intellectual property rights in existence at any time throughout the world. All Web site design, text, graphics, the typographical arrangement thereof, and all other material on this Web site is copyright of Volkswagen SA or their service and technology providers.
  2. Permission is hereby granted to electronically copy and to print hard copy portions of this Web site for the sole purpose of using this as an information resource for Volkswagen SA products. Any other use of materials on this Web site, including reproduction for purposes other than the above, modification, distribution or republication without the prior written permission of Volkswagen SA is prohibited.
  3. The trade marks, logos and service marks shown on this Web site, unless otherwise specified, are the trade marks of Volkswagen SA. No rights are granted to use any of them in any manner whatsoever.
  4. It is expressly prohibited for any person, business, or entity to gain or attempt to gain unauthorised access to any page on this Web site, or to deliver or attempt to deliver any unauthorised, damaging or malicious code to this Web site. Any person who delivers or attempts to deliver any unauthorised, damaging or malicious code to this Web site or attempts to gain unauthorised access to any page on this Web site shall be held criminally liable, and in the event that Volkswagen SA should suffer any damage or loss, civil damages will be claimed.
  5. Any infringement of Volkswagen SA’s rights will result in appropriate legal action being taken against you.

5) Disclaimer and Liability

  1. All express warranties, representations, conditions of any kind or other terms implied by statute or common law with respect to this Web site or the information, content, materials or products included on this Web site are hereby expressly excluded to the fullest extent permitted by law.
  2. Volkswagen SA shall not be liable in any circumstances for any direct or indirect, special or consequential loss or damage (whether for profit or loss or otherwise) costs, claims, expenses or other claims for compensation whatsoever, whether caused by the acts, omissions or the negligence of Volkswagen SA, its employees or agents, which arise out of or in connection with the use of this Web site or the information, content materials or products included on this Web site, except in respect of death or personal injury caused by Volkswagen SA’s employees’ or its agents’ proven negligence.
  3. Volkswagen SA does not accept any responsibility or liability for access to or material on, any Web site that is linked from or to this Web site.
  4. By using this Web site or communicating with Volkswagen SA by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be “in writing”.
  5. All items purchased from Volkswagen SA are made pursuant to agreements with shipping and delivery agents and risk of loss pass from Volkswagen SA to such agents upon delivery of any item to such carrier.

6) Misuse Statement

  1. Volkswagen SA reserves the right to prevent your usage of this site if you misuse the contents contained within this Web site in any manner. Volkswagen SA is the final arbiter as to what shall constitute misuse and its decision will be final.

7) Governing Law

  1. This Web site is for use by persons located and resident within South Africa, including Namibia, Botswana and Zimbabwe. Accordingly, these terms and conditions shall be subject to South African law and the parties to any dispute or action hereby submit to the exclusive jurisdiction of the South African courts.
  2. No information or data on this Web site is an offer but merely an invitation to do business.
  3. No agreements shall be concluded merely by sending a data message to this Web site or its owners, valid agreements require an acknowledgement an offer, of receipt from this Web site.
  4. To maximise the surfing experience and provide a peace of mind to visitors on our Web site, Volkswagen SA strives through constant updating to remain compliant with the Electronic Communications and Transaction Act.

Access to Information

According to the Promotion of Access to Information Act 2 of 2000, company records are accessible to the public unless they contain information that breaches a duty of confidence owed to a third party or are subject to Intellectual Property Rights. If you would like records that Volkswagen of South Africa might have, download the fees document that lists the costs and type of information available. Then complete the form and return it to the address given below.

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